Privacy Policy

Taxi and Limo Payments respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains what information we collect through our ecommerce store, how we use it, and how customers can contact us with privacy-related questions.

This policy is general business policy content for our store in Pakistan. For case-specific help regarding your information or order, please contact [email protected].

Information We Collect

We may collect personal and order-related information when you use our website, place an order, contact support, or create an account. This may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment-related transaction information
  • Messages sent to customer support

We may also collect basic technical information such as browser type, device type, IP address, pages visited, and website usage details.

How We Use Information

We use collected information to operate our store and serve customers. This may include using information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Send order confirmations and service updates
  • Respond to inquiries and support requests
  • Prevent fraud, misuse, or unauthorized transactions
  • Improve website performance, products, and customer experience
  • Maintain internal business records

Payment Handling

Payments made through our store are processed using available payment systems and service providers. We do not intend to store full sensitive payment card details on our website unless specifically required and securely handled by the payment system in use. Payment processors may collect and process transaction data according to their own practices and requirements.

Cookies and Basic Analytics

Our website may use cookies and similar technologies to support essential site functions, remember preferences, maintain shopping features, and understand general website usage. Basic analytics tools may help us review traffic patterns and improve store functionality.

You can often manage cookie preferences through your browser settings, though disabling some cookies may affect website functionality.

Sharing of Information

We do not sell customer personal information as part of our normal business operations. We may share limited information when necessary to operate the store, such as with:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting or technical service providers
  • Customer support tools
  • Authorities or legal processes where required by applicable law

We only share information to the extent reasonably needed for business operations, security, compliance, or order fulfillment.

Data Retention

We keep personal information for as long as reasonably necessary for order fulfillment, customer support, recordkeeping, fraud prevention, dispute handling, and legitimate business purposes. Retention periods may vary depending on the type of information and operational requirements.

Data Security

We take reasonable administrative and technical steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no website or transmission method can be guaranteed to be completely secure.

Customer Rights and Choices

Subject to applicable law and operational requirements, customers may request access to their personal information, ask us to correct inaccurate details, or inquire about deletion of certain information. Some information may need to be retained for transaction records, security, or other legitimate business reasons.

If you would like help regarding your personal information, please contact [email protected].

Third-Party Services

Our website may rely on third-party tools or services for payments, delivery, analytics, hosting, or communications. Those services may process data under their own terms and privacy practices. We encourage customers to review relevant third-party policies when appropriate.

Children’s Privacy

Our ecommerce store is intended for general business and customer use and is not designed for children to make purchases independently. We do not knowingly collect personal information from children for direct ecommerce transactions without appropriate involvement of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect business, operational, or website changes. Updated versions will be posted on this page with immediate effect unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy or need case-specific support, please contact [email protected].